Troubleshooting tips, data safety details, and how to reach us directly.
Check that photo/video permissions are enabled in your device's Settings → Apps → Free AI Photo Cleaner → Permissions.
Make sure the video is public and the link is copied correctly. Private or removed videos can't be downloaded.
Scan time depends on how many photos are in your gallery — larger galleries naturally take longer to analyze on-device.
Accessed on-device to scan for duplicates, blur, and file size. Never uploaded.
Shared with Google AdMob for ad delivery and personalization, unless you opt out.
Aggregate, non-identifying usage data collected via Google Analytics for Firebase.
Used only to identify and fix bugs.
Full details are in our Privacy Policy.